Privacy Policy

The primary purpose for which we collect your personal information is to provide you with the services you have requested. You agree we may use and disclose your personal information and other data for this purpose and also for secondary purposes, including to personalise your user experience and to promote carsales and third party products and services to you.

Our Privacy Policy (see directly below) explains how we collect, use and disclose your personal information, the extent to which your personal information may be disclosed to overseas recipients and how to access, correct or complain about the handling of your personal information.

What personal information about me is collected?

Personal information collected by will depend on the circumstances of collection and on the services that we are providing to you and may include:

  • identification details, which may include name, birth date, gender, security questions and answers;

  • contact information which may include email address and mobile phone number;

  • credit account details;

  • user IDs and passwords;

  • services provided to you, including saved items and searches;

  • business information, such as ABN and licence number;

  • information submitted in placing an advertisement, for example vehicle details and pricing;

  • information submitted in applying for or requesting a quote for a related product such as finance or insurance;

  • your IP address, information about the devices on which you visit the carsales Network, and your activities on those devices or sites (including browser and operating system, time, date, referral information, location, carrier and site interactions);

  • records and content of communications with or any other person including records and content

  • if you are using an Android device, advertising-specific device identifiers (if you opt-out of ad tracking, you may reset the advertising-specific device identifiers to disassociate the device from remarketing data that was collected and passed before the opt-out. For more information, please contact your device manufacturer); and

  • if you are using an Apple device, your Advertising Identifier. does not collect sensitive information as defined in the Privacy Act, such as racial or ethnicity information, political opinions or associations, criminal records (save where provided by law enforcement authorities) or health information.

How is my personal information used? will use the personal information it collects for the purpose for which you provided it, the purposes disclosed in this privacy policy, any related secondary purposes which you would reasonably expect and for any other purpose you have consented to.

More specifically, your personal information may be used for the following purposes:

  • to maintain appropriate business records;

  • to research, develop, improve and use services and by its outsourced service providers to provide and improve their services;

  • to respond to an enquiry or provide our services, products or assistance that you request from us;

  • to pre-populate / customise / provide shortcuts on our websites;

  • for staff training and quality assurance;

  • to aggregate personal information with our third party partners for the purpose of personalising the advertising you receive from us and them